Frequently asked questions
What metal is the jewelry made from?
All pieces are 925 sterling silver or gold-plated, set with natural crystals and genuine birthstones. Materials are noted on each product page.
How does the birthstone matching work?
Enter her birthday on any product page or the recommend page. We map the month to her birthstone and show the matching color and meaning.
Can I add an engraving?
Yes — most pieces support an engraving (a name or a short phrase). Add it on the product page before adding to cart.
How long does a custom piece take?
Custom pieces take 7–15 business days to make. In-stock pieces ship within 1–3 business days.
Where do you ship?
We ship to major Western markets — US, UK, DE, FR, CA, AU and more — in 7–18 calendar days.
What is your return policy?
Non-custom pieces can be returned within 30 days. Custom engraved/birthstone pieces are made to order and can only be returned for quality issues. See our Refund Policy.
Is the zodiac reading real advice?
No. Zodiac and energy readings are for entertainment and emotional wellbeing only, and are not professional advice.