Frequently asked questions

What are your products made from?

Body-safe materials only — medical-grade silicone, ABS, and skin-friendly fabrics. Each product page lists the exact materials.

Is the packaging discreet?

Yes. Every order ships in a plain, unbranded box with no indication of the contents inside.

Can I add a gift note?

Yes — most products can include a gift note (a short message). Add it on the product page before adding to cart.

How long does shipping take?

In-stock items ship within 1–3 business days. Delivery to major Western markets (US, UK, DE, FR, CA, AU and more) takes 7–18 calendar days.

Where do you ship?

We ship worldwide to major Western markets — US, UK, DE, FR, CA, AU and more — in 7–18 calendar days.

What is your return policy?

Unopened, sealed items can be returned within 30 days. For hygiene reasons, opened intimate items cannot be returned unless defective. See our Refund Policy.

Are these products safe to use?

All products use body-safe, non-porous materials and are intended for consenting adults. Follow the care instructions and use with water-based lubricant where noted.